Privacy Policy

EDAWAY is committed to ensuring that your privacy is protected. This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Privacy Notice

At EDAWAY, we understand the importance of your privacy and value how your personal data is used. We respect and prioritize the privacy of all our customers, ensuring that personal data is collected and used solely as outlined here. Our practices are consistent with our legal obligations and your rights.

1) Information About Us


Limited company registered in  Italy (S.r.l., Società a Responsabilità Limitata) with “Iscrizione alla Camera di Commercio di Milano” with number 02824710137 of June 24th 2004.

Registered address: via Giacomo Leopardi 8, 20019 Settimo Milanese (MI) – Italy 
Main trading address:  via Giacomo Leopardi 8, 20019 Settimo Milanese (MI) – Italy
VAT number: IT-02824710137
Data Protection Officer : Antonio Marino
Email address:
Telephone number: +39 02 3354 9098
Postal Address: via Giacomo Leopardi 8, 20019 Settimo Milanese (MI) – Italy

2) What Does This Notice Cover?

This Privacy Information Notice explains how we collect, hold, and process your personal data. It also outlines your rights under the law concerning your personal data.

3) What is Personal Data?

Under the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”), personal data is any information relating to an identifiable person who can be directly or indirectly identified by an identifier. This includes obvious information such as your name and contact details, as well as less obvious information like identification numbers, electronic location data, and other online identifiers. The personal data we use is detailed in Part 5 below.

4) What Are My Rights?

Under the GDPR, you have the following rights, which we uphold:

    1. The right to be informed about our collection and use of your personal data. This Privacy Notice provides necessary information, but you can always contact us using the details in Part 11 for more information or questions.
    2. The right to access the personal data we hold about you. Part 10 outlines how to do this.
    3. The right to have your personal data rectified if it is inaccurate or incomplete. Contact us using the details in Part 11 for more information.
    4. The right to be forgotten, i.e., to ask us to delete or dispose of your personal data. Contact us using the details in Part 11 for more information.
    5. The right to restrict the processing of your personal data.
    6. The right to object to our use of your personal data for specific purposes.
    7. The right to data portability, allowing you to obtain and reuse your personal data across different services.
    8. Rights relating to automated decision-making and profiling. We do not use your data in this manner.

For more information or to exercise your rights, please contact us using the details in Part

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have a complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5) What Personal Data Do You Collect?

We may collect some or all of the following personal data, depending on your relationship with us:

    • Name
    • Date of birth
    • Gender
    • Address
    • Email address
    • Telephone numbers
    • Fax numbers
    • Business name
    • Business address
    • Job title
    • Profession
    • Payment information
    • Preferences and interests related to your job

6) How Do You Use My Personal Data?

Under the GDPR, we must have a lawful basis for using personal data, which may include:

    • Managing your account
    • Supplying our products and services
    • Personalizing our products and services
    • Communicating with you
    • Providing information via email and post that you have opted-in to receive (with the option   to unsubscribe at any time)

With your permission, we may also use your data for marketing purposes, including contacting you with information, news, and offers about our products and services. You can opt-out of marketing at any time.

7) How Long Will You Keep My Personal Data?

We will retain your personal data only as long as necessary for the purposes for which it was collected. The retention periods are:

    • Indefinitely, while required for our business operations and service supply
    • Indefinitely, for targeted marketing and communication, respecting requests to cease contact or delete data

8) How and Where Do You Store or Transfer My Personal Data?

We may store or transfer your personal data outside the European Economic Area (EEA). In such cases, we take additional steps to ensure your data is protected. These steps include:

    • Using contracts approved by the European Commission for data transfers to third countries
    • Ensuring US-based third parties adhere to the EU-US Privacy Shield
    • Ensuring Canada-based third parties adhere to the EU-Canada Privacy Shield

Contact us using the details in Part 11 for more information on data protection mechanisms for transfers to third countries. We take several measures to protect your data, including password-protected databases and secure user-level access.

9) Do You Share My Personal Data?

We may share your personal data with third parties for product and service supply, payment processing, delivery, and marketing. Third parties include:

AbsInt Angewandte Informatik GmbH , Germany
Aldec Inc., USA
Intusoft Inc., USA
JAMA Software Inc., USA
Mindway S.r.l., Italy
QNX-BlackBerry, Canada
Sigasi nv., Belgium

We ensure your data is handled securely and in accordance with your rights and legal obligations. If required by law, we may share data during legal proceedings or as instructed by authorities.

10) How Can I Access My Personal Data?

To access the personal data we hold about you, you can make a “subject access request.” These requests should be made in writing to the email or postal addresses in Part 11. We provide a Subject Access Request Form for your convenience, but its use is not mandatory. Normally, there is no charge unless the request is excessive. We will respond within 15 working days, or a maximum of one month, with a complete response, including your data. For complex requests, additional time may be required, up to three months, with regular updates on progress.

11) How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of  Antonio Marino):

Email address:
Telephone number: +39 02 3354 9098
Postal Address: via Giacomo Leopardi 8, 20019 Settimo Milanese (MI) – Italy

12) Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.